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Privacy & Terms

Privacy Policy

LCR Research Ltd. (“LCR Research”, “we”, “us” or “our”) is committed to protecting your privacy rights and the information you might provide to us. Please take a moment to read the following policy to learn how we will protect your information and describes how we will use and share it.

Why we collect personal information

We collect and use your personal information to give you excellent customer service, to provide you with convenient access to our products and services, to enable you to make requests, and to keep you up to date on the latest product announcements, promotions, and other information we think you’d like to hear about. Moreover, we may collect your billing and shipping information for processing an online purchase.

How we collect personal information

Your personal information is collected when you register or purchase products from our website. As part of your registration or purchase products from our website, we require your name, address, telephone number and credit card or other purchasing information for billing purposes. This information is kept confidential and stored securely by LCR Research.

Your personal information is collected when you contact us directly. Customers and business partners often contact us directly. When you contact any LCR Research employee by telephone, e-mail, in person, or through our website, you will be asked to provide consent to the collection of personal information if your personal information will help us deliver the information, products, or services you require.

Your personal information is collected when you browse our website. Use of our website may result in the collection of technical information such as your computer’s IP address, operating system, browser name/version, the referring web page, requested page, date/time, and sometimes a “cookie” (which can be disabled using your browser preferences). We use such information to understand the overall usage pattern of our website and software. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Your personal information is collected when you subscribe to our newsletter or send us your feedback. From time to time, we may invite you to provide us with information for specific purposes. We may ask for this information through feedback features on our website. We may send out e-mail inviting feedback or offering products and services; or we may ask you for information concerning support of our products or services. Your response to these communications may require you to submit personal information and opinions.

How we protect your personal information

Your personal information is always protected. We place safeguards to protect your personal information and store it securely. Access to your personal information is restricted to those personnel who need it, and we take reasonable steps to prevent the unauthorized use or disclosure of your personal information.

We only use and disclose your personal information if it helps us facilitate your needs, improve our products and services and meet legal and regulatory requirements. If you provide your credit card information or other financial data to order our product, we will only use them to process that particular order. If you give us your contact information to obtain information on a particular product or service, we will only send you information on that product or service unless you have agreed otherwise.

Please contact to report any known or suspected privacy or security breaches or to submit privacy-related questions or complaints about privacy.

How we maintain your personal information


You can request access to your personal information at any time. If you would like to review the personal information that we may have about you, email us at

You can request changes to your personal information at any time. If you wish to make any changes or corrections to your personal information, please contact and we will implement the changes. This will help us ensure our records are always up-to-date.

You can opt out of communications at any time. You always have the choice of whether you wish to receive information from us, such as e-mail updates or advertising material. Even if you have consented in the past to receiving information from us, you can opt out of future communications by notifying us.

If you do choose to opt out of communications respecting products and services provided by us, you may not obtain all the benefits we could otherwise provide, such as updates or warnings. We will not have any liability to you for your loss of those benefits or any negative effects respecting your use of our products or services.

Links to other websites

Our website may have links to third party websites that we do not own or maintain. Links to other websites or other resources that are not created or controlled by us are intended for convenience only. They are wholly independent from LCR Research, therefore we have no control over any products, services, materials, or other information contained in or available through these third party websites. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to our privacy policy

We reserve the right to modify this privacy policy at any time. We encourage you to review the privacy policy regularly for any changes.

This privacy policy supplements any agreements you already have with LCR Research Ltd., such as your User Agreement and website terms and conditions. Our privacy policy does not replace the terms of those agreements. By agreeing to those terms and using our website, products and services, you are consenting to the collection and use of your personal information by LCR Research in accordance with this privacy policy.


All Contents of this site are © 2015 LCR Research Ltd.  All Rights Reserved.

Terms of Use

LCR Research Ltd. (“LCR Research”, “we”, “us” or “our”) is pleased to welcome you (“you” or “your”) to our website. This Terms of Use Agreement (“Agreement”) is a legal agreement between you and LCR Research, its subsidiaries and affiliates.


The Agreement applies to LCR Research web site located at, and all associated sites linked to by LCR Research, its subsidiaries and affiliates, including LCR Research sites around the world (collectively, the “Site”).

PLEASE READ THIS AGREEMENT CAREFULLY. By accessing, browsing and/or using thIS Site, you acknowledge that you have read, understood and agree to abide by and comply with thIS AGREEMENT. If you disagree with any part of thIS AGREEMENT, please do not use our site. We reserve the right, at our discretion, to update or revise thIS AGREEMENT and to post such updates on thIS Site. Please check thIS AGREEMENT periodically for changes.  Your continued use of this site following the posting of any changes to thIS AGREEMENT constitutes acceptance of those changes.


This Site is the property of LCR Research. All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on this Site is owned, controlled or licensed by or to LCR Research, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in this Agreement, no part of this Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, web site or other medium for publication or distribution or for any commercial enterprise, without our express prior written consent.

You may use information on our products and services (such as data sheets, media kits, and similar materials) purposely made available by LCR Research for downloading from this Site, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.

We do not represent or endorse the accuracy or reliability of any advice, opinion, statement, or other information displayed or distributed through this Site. You acknowledge that any reliance upon any such opinion, advice, statement, memorandum, or information shall be at your sole risk. We reserve the right, in our sole discretion, to correct any errors or omissions in any portion of this Site.

We do not and cannot review all materials posted to this Site by users, and we are not responsible for any such materials posted by users. However, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or government request, or to edit, refuse to post or to remove any information or materials, in whole or in part, that in our sole discretion is objectionable or in violation of this Agreement.

Use of this Site

We grant you a limited license to visit, browse, access and use this Site in accordance with this Agreement.  You are only eligible to use this Site if you are capable of forming a legally binding contract under applicable law.  If you do not qualify to use this Site, you must immediately cease all use of this Site.

You may not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of this Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of this Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through this Site. We reserve the right to bar any such activity.

You may not attempt to gain unauthorized access to any portion or feature of this Site, or any other systems or networks connected to this Site or to any our server, or to any of the services offered on or through this Site, by hacking, password “mining” or any other illegitimate means.

You may not probe, scan or test the vulnerability of this Site or any network connected to this Site, nor breach the security or authentication measures on this Site or any network connected to this Site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to this Site, or any other customer of LCR Research, including any LCR Research account not owned by you, to its source or exploit this Site or any service or information made available or offered by or through this Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by this Site.

You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of this Site or LCR Research systems or networks, or any systems or networks connected to this Site or to LCR Research.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any transaction being conducted on this Site, or with any other person’s use of this Site.

You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message you send to LCR Research on or through this Site or any service offered on or through this Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

You may not use this Site or any Content for any purpose that is unlawful or prohibited by this Agreement, or to solicit the performance of any illegal activity or other activity which infringes the rights of LCR Research or others.

International use

As this site may be accessed globally, if you choose to access this site from locations other than Canada and the United States, you do so on your own initiative and you are responsible for compliance with all applicable local use controls, laws and regulations.  Notwithstanding the foregoing, we make no representation that materials on this Site are appropriate or available for use in locations outside Canada and the United States, and accessing them from territories where the Content is illegal is prohibited.

Accounts, passwords and security

If certain features or services offered on or through this Site may require you to open an account (including setting up a LCR Research ID and password), you must complete the registration process by providing us with current, complete and accurate information as required by the applicable registration form. You are entirely responsible for maintaining the confidentiality of your account information, including your password, and for any and all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or password, or any other breach of security. However, you may be held liable for losses incurred by LCR Research or any other user of or visitor to this Site due to someone else using your ID, password or account.

You may not use anyone else’s ID, password or account at any time without the express permission and consent of the holder of that ID, password or account. We cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.


We are committed to protecting your privacy. Your personal information will be handled in accordance with our Privacy Policy.  Notwithstanding the foregoing, We reserve the right at all times to disclose any information as it deems necessary to satisfy any applicable law, regulation, legal process or governmental request. You agree that we may place a cookie on any computer from which you access this site or the services.

Third party information and links

Our Site may have links to third party websites (“Linked Sites”) that we do not own or maintain. Links to other websites or other resources that are not created or controlled by us are intended for convenience only. They are wholly independent from LCR Research, therefore we have no control over any products, services, materials, or other information contained in or available through these third party websites. We are not responsible for and do not endorse the content of any Linked Sites. It is your responsibility to evaluate the accuracy, completeness or usefulness of any opinion, advice or other content available through any Linked Sites, or obtained from any Linked Sites.  You are responsible for viewing and abiding by the privacy statements and terms of use posted at any Linked Sites.

Disclaimer of warranties


Limitation of liability

In no event shall WE be liable for any direct, indirect, incidental, special , punitive, consequential damages or any damages whatsoever including, without limitation, damages for loss of BUSINESS, REVENUE, PROFITS, USE, DATA OR OTHER ECONOMIC ADVANTAGE, arising out of or in any way connected with the use or performance of this SITE, with the delay or inability to use this site, the provision of or failure to provide services, or for any information, products, services and material obtained through this site, or otherwise arising out of the use of this site/services, whether based on contract, negligence, strict liability or otherwise, even if WE HAVE been advised of the possibility of damages. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.


You agree to indemnify and hold LCR Research, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against LCR Research by any third party due to or arising out of or in connection with your use of this Site.

Suggestions submitted by you

We welcome your suggestions regarding to our products, our services and our Site (collectively, “Suggestions”). While you are not obligated to submit Suggestions, in the event that you submit Suggestions, you hereby consent us to use such Suggestions, and grant us a worldwide, royalty-free rights to copy, distribute, transmit, create derivative works of, publicly display and perform, and otherwise exploit such Suggestions and to use, make, have made, sell, offer for sale, import, and export products and services based on such Suggestions. No compensation will be paid with respect to the use of your Suggestions. We are under no obligation to post or use any Suggestions and we may remove any Suggestions at any time in our sole discretion.

Agreement violation and termination

If this site or any LCR Research services are used in a way in which we, in our sole discretion, deem to violate this Agreement, we may take any responsible actions we deem appropriate. Such action may include, but is not limited to, temporary or permanent removal of Content, filtering of Internet transmissions, and change, suspend, or discontinue all or any aspects of this Site at any time without prior notice. We shall not be liable in any way for any such responsive actions.

The above-described actions are not our exclusive remedies. We may take any other legal, equitable or technical action we deem appropriate. We reserve the right to investigate suspected violations of this Agreement. You hereby authorize us to cooperate with (1) law enforcement authorities in the investigation of suspected criminal violations and (2) system administrators at Internet service providers, networks or computing facilities in order to enforce the terms and conditions of this Agreement.


All matters relating to your access to, or use of, this Site shall be governed by the statutes and laws of the Province of Ontario or the federal laws of Canada, as applicable, without regard to the conflicts of laws principles thereof.

Intellectual property rights

Neither you nor anyone acting on your behalf acquire any intellectual property or other proprietary rights, including patents, designs, trademarks, copyright or trade-secrets, relating to the Contents of this Site.  Any grants not expressly granted herein are reserved. All Content that is made available to view and/or download in connection with this site is owned by and is the copyrighted work of LCR Research and is protected by copyright laws and international treaty provisions. You agree that you will not download any Content without complying with all applicable use controls, laws and regulations, and you warrant that you will not download any Content or software where such downloading is prohibited by local laws.

All Contents of this site are © 2015 LCR Research Ltd.  All Rights Reserved.

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