LCR Research Ltd. (“LCR Research”, “we”, “us” or “our”) is committed to protecting your privacy rights and the information you might provide to us. Please take a moment to read the following policy to learn how we will protect your information and describes how we will use and share it.
Why we collect personal information
We collect and use your personal information to give you excellent customer service, to provide you with convenient access to our products and services, to enable you to make requests, and to keep you up to date on the latest product announcements, promotions, and other information we think you’d like to hear about. Moreover, we may collect your billing and shipping information for processing an online purchase.
How we collect personal information
Your personal information is collected when you register or purchase products from our website. As part of your registration or purchase products from our website, we require your name, address, telephone number and credit card or other purchasing information for billing purposes. This information is kept confidential and stored securely by LCR Research.
Your personal information is collected when you contact us directly. Customers and business partners often contact us directly. When you contact any LCR Research employee by telephone, e-mail, in person, or through our website, you will be asked to provide consent to the collection of personal information if your personal information will help us deliver the information, products, or services you require.
Your personal information is collected when you browse our website. Use of our website may result in the collection of technical information such as your computer’s IP address, operating system, browser name/version, the referring web page, requested page, date/time, and sometimes a “cookie” (which can be disabled using your browser preferences). We use such information to understand the overall usage pattern of our website and software. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Your personal information is collected when you subscribe to our newsletter or send us your feedback. From time to time, we may invite you to provide us with information for specific purposes. We may ask for this information through feedback features on our website. We may send out e-mail inviting feedback or offering products and services; or we may ask you for information concerning support of our products or services. Your response to these communications may require you to submit personal information and opinions.
How we protect your personal information
Your personal information is always protected. We place safeguards to protect your personal information and store it securely. Access to your personal information is restricted to those personnel who need it, and we take reasonable steps to prevent the unauthorized use or disclosure of your personal information.
We only use and disclose your personal information if it helps us facilitate your needs, improve our products and services and meet legal and regulatory requirements. If you provide your credit card information or other financial data to order our product, we will only use them to process that particular order. If you give us your contact information to obtain information on a particular product or service, we will only send you information on that product or service unless you have agreed otherwise.
Please [email protected] report any known or suspected privacy or security breaches or to submit privacy-related questions or complaints about privacy.
How we maintain your personal information
You can request access to your personal information at any time. If you would like to review the personal information that we may have about you, email us at [email protected]
You can request changes to your personal information at any time. If you wish to make any changes or corrections to your personal information, please [email protected] and we will implement the changes. This will help us ensure our records are always up-to-date.
You can opt out of communications at any time. You always have the choice of whether you wish to receive information from us, such as e-mail updates or advertising material. Even if you have consented in the past to receiving information from us, you can opt out of future communications by notifying us.
If you do choose to opt out of communications respecting products and services provided by us, you may not obtain all the benefits we could otherwise provide, such as updates or warnings. We will not have any liability to you for your loss of those benefits or any negative effects respecting your use of our products or services.
Links to other websites
Our website may have links to third party websites that we do not own or maintain. Links to other websites or other resources that are not created or controlled by us are intended for convenience only. They are wholly independent from LCR Research, therefore we have no control over any products, services, materials, or other information contained in or available through these third party websites. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
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